Add-on modules, priced plainly
- Ongoing management - that’s the Security Partner Plan or your IT company, never an implied freebie
- Enterprise gear, servers, and fleets over 25 devices (your IT provider if you have one, or scoped separately with us - a requirements memo either way)
- Anything we can’t confidently roll back - we say so and name who should do it instead
Booked within 30 days of your drill? The re-scored scorecard - a $750 value - is included free, so the improvement is on paper.
See a sample “what we changed” page →Questions owners actually ask
Can’t our IT company just do this?
Sometimes - and if they do, wonderful: hand them our checkup report and it becomes their work order. In practice these items sit in the gap between “IT keeps things running” and “someone owns security”, which is why they’re so often half-done. We close them, document them, and copy your IT on all of it.
Will anything break?
The honest answer: changes carry risk, which is why every one is authorized in writing first, preceded by a configuration backup, scheduled after hours where it matters, and paired with a written rollback plan. That discipline is most of what you’re paying for.
How does pricing work?
The starting price is published, your proposal states the rate and the estimated hours, and the invoice reflects the hours actually worked. Anything outside the written scope becomes a one-paragraph change order you approve first - and if hours track well past the estimate, you hear it from us before the invoice, not on it.
More on the full FAQ page - including “why should we trust you with our office?”, answered honestly.